1. Introduction

Share-APP (“we”, “us”, “our”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Share-APP platform and services. This policy complies with Moroccan Law No. 09-08 on the Protection of Individuals with Regard to the Processing of Personal Data and relevant international best practices.

2. Data Controller

Share-APP is the data controller responsible for your personal information. You may contact our data protection point of contact at legal@share-app.ma.

3. Data We Collect

3.1 Information You Provide

Full name and contact details (email address, phone number)
Billing and payment information (processed securely via our payment provider)
Company or business name (for business accounts)
Account preferences and B1G1 project selections
Communications and correspondence with our support team

3.2 Information Collected Automatically

IP address and device information
Browser type and operating system
Pages visited, features used, and time spent on the platform
Cookies and similar tracking technologies (see Section 7)

3.3 Information from Third Parties

Payment verification data from our payment processors
Impact and project data from B1G1 Giving

4. How We Use Your Data

We process your personal data for the following purposes:

To create and manage your subscription account
To process payments and issue invoices
To allocate and track your charitable giving through B1G1
To send you transaction confirmations, impact reports, and service updates
To respond to your support requests
To improve our platform and personalize your experience
To comply with our legal obligations under Moroccan law
To prevent fraud and ensure the security of our platform

5. Legal Basis for Processing

Contract performance: processing necessary to deliver your subscription and giving services.
Legal obligation: compliance with Moroccan tax, financial, and regulatory requirements.
Legitimate interests: fraud prevention, platform security, and service improvement.
Consent: for marketing communications (you may withdraw consent at any time).

6. Data Sharing & Third Parties

We do not sell your personal data. We may share your data only with:

B1G1 Giving: to process and track your charitable giving contributions.
Payment processors: to securely handle transactions (they are bound by their own privacy and security obligations).
IT and hosting providers: who process data on our behalf under data processing agreements.
Legal authorities: when required by Moroccan law or court order.

All third-party processors are contractually required to protect your data in accordance with applicable law.

7. Cookies

We use cookies and similar technologies to:

Keep you logged in to your account
Remember your preferences
Analyze usage patterns to improve the platform

You may control cookie settings through your browser. Disabling certain cookies may affect platform functionality. By continuing to use our Service, you consent to our use of cookies as described here.

8. Data Retention

We retain your personal data for as long as your account is active or as necessary to provide services. After account closure:

Account and transaction records are retained for 5 years to comply with Moroccan financial regulations.
Giving records may be retained indefinitely in anonymized form for impact reporting.
Marketing data is deleted upon withdrawal of consent.

9. Your Rights

Under Moroccan Law No. 09-08, you have the right to:

Access: request a copy of the personal data we hold about you.
Rectification: request correction of inaccurate or incomplete data.
Erasure: request deletion of your data (subject to legal retention requirements).
Objection: object to processing based on legitimate interests.
Portability: receive your data in a structured, commonly used format.
Withdraw consent: for marketing communications at any time.

To exercise any of these rights, contact us at legal@share-app.ma. We will respond within 30 days.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

Encryption of data in transit (SSL/TLS)
Secure, access-controlled servers
Regular security assessments
Staff training on data protection

No system is 100% secure. In the event of a data breach affecting your rights, we will notify you and the relevant authority as required by law.

11. International Transfers

Your data may be processed by B1G1 Giving (based in the US) and other international partners. Where data is transferred outside Morocco, we ensure appropriate safeguards are in place, such as contractual clauses consistent with international data protection standards.

12. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website. Material changes will be communicated via email or in-platform notification.

13. Contact & Complaints

For privacy-related inquiries:

Email: legal@share-app.ma
Website: www.share-app.ma

You also have the right to lodge a complaint with the Commission Nationale de contrôle de la protection des Données à caractère Personnel (CNDP) in Morocco.